Is Conflict Disrupting Your Organisation? - Centre For Peaceful Solutions

Maria Arpa

22 October 2025

This week…

Is Conflict Disrupting Your Organisation?

And…

My training in 2026

Most leaders don’t think about conflict until it’s costing them money.

Is conflict already baked into your culture? Do you notice misaligned priorities, passive-aggressive emails, silent Zoom calls, poor decision making, and good people quietly checking out.

The good news…

There’s a proven way to reduce the cost, increase collaboration, and drive business outcomes with grace and precision.

According to the Gitnux 2025 report, organisations that invest in conflict resolution training see:

50% fewer conflict-related grievances

30% lower staff turnover

50% increase in team cohesion

45% better decision-making

25% boost in employee satisfaction

20% higher customer satisfaction

And 75% report increased productivity

That’s not a feel-good outcome, it’s a strategic investment.

Return On Investment

Conflict resolution reduces workplace conflict by 37%, boosts team cohesion by 50%, and cuts staff turnover by 30%.

When you apply those metrics to real businesses, the savings are clear:

For a 100-person SME: estimated £700K+ annual savings

For a 2,000-person enterprise: £25M+ in impact across turnover, productivity, and decision quality

The Strategic Takeaway

This isn’t just training, it’s a paradigm shift. Whether you’re reducing churn, unlocking faster decisions, or scaling psychological safety, conflict resolution delivers measurable value.

Let’s make it Ronseal clear and boardroom ready.

Dialogue Road Map 2026

I’m looking for a specific, small group of people to work with for the next round of my flagship training, Dialogue Road Map, in 2026.

Here’s who I’m looking for:

You want to develop a personal and practical toolkit for navigating internal and external conflict with grace and precision in order to make better decisions.

You lead people in an established business or as part of a portfolio.

You have organisational responsibilities which may include competing priorities across a range of stakeholders.

You have some understanding of customer service.

You are willing to implement and apply this methodology after completing the training, either in private practice or within an organisation.

You can commit to travelling to London for four in-person training modules (12 days total) and 8 sessions online across 2026.

You can dedicate approximately 4 hours per month to ongoing practice and supervision throughout 2026.

You’re willing to invest in tools that will last a lifetime.

If this sounds like you (or even if you check most of the boxes) reply to my email or sign up below and tell me a bit about your current situation, your community, and how my training may be able to help you.

We’ll be selecting participants over the next few weeks.

SIGN UP HERE