Maria Arpa
This week…
Transforming the workplace through mediation
A Conversation with David Ellis
In this episode of All Things Conflict, I welcome back my husband and seasoned mediator, David Ellis. With over 20 years of experience in community, commercial, family, and workplace mediation, David brings a deep understanding of how human relationships influence workplace dynamics.
Together, we explore how compassionate leadership and open communication can reshape the modern workplace. If you’re a leader, HR professional, or simply passionate about conflict resolution, this episode is a must-listen.
Understanding the Human Side of Work
One of the central themes of this episode is the importance of viewing employees as whole human beings, not just job titles. David highlights how recognizing the emotional and psychological dimensions of individuals can transform team dynamics and improve morale.
“When people feel seen and heard, they show up differently,” David notes.
Having worked with such a diverse background, the role of safe spaces is effective, especially when you create that in a mediation setting. Taking the time to reflect on personal experiences and emotions allows individuals to move past internal blockages and engage more authentically with their colleagues.
Empathy in Leadership
Empathy isn’t weakness it’s a powerful strategy for creating resilient teams. We discuss the alternatives to traditional, hierarchical approaches to workplace leadership. Instead, we advocate for empathy, active listening, and vulnerability as essential tools for modern leaders.
The episode also covers how organisations can prevent conflicts from escalating by taking proactive steps, including:
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Encouraging honest communication early
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Offering regular check-ins and one-to-ones
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Training leaders in conflict resolution
These strategies not only reduce workplace tension but also improve overall productivity and employee retention.
David also shares insights on how recent legislation is reshaping expectations around workplace behaviour and employee well-being. Staying ahead of these changes is crucial for any employer committed to a healthy workplace culture.
🎧 Listen Now – This episode of All Things Conflict serves as a reminder that mediation isn’t just about resolving disputes but about cultivating understanding, empathy, and long-term harmony in the workplace.Have you subscribed to my Podcast, All Things Conflict?
This is my new vehicle for sharing insights, experiences and wisdom with guests and friends talking about conflict.
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